OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the shipping time and how can I track it?

Usually, your order will be shipped within 2-5 business days after confirmation. You can track the shipping process by logging into your Etsy account and finding the tracking number under "My Orders."

What is your return and exchange policy?

Customer satisfaction is our priority. If you're not satisfied with your order, you can return or exchange it within 30 days of the delivery date. For detailed information, please visit our Return and Exchange Policy.

Which payment methods do you accept?
  • We accept various payment methods on Etsy, including credit card, PayPal, and Etsy gift card. You can use Etsy's secure payment system for a smooth transaction.

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Do you accept custom requests for your products?

Yes, we do our best to accommodate custom requests from our customers. You can contact us through Etsy messages for custom orders or personalized products.

How do you package your products, and do you offer gift options?

Our products are carefully packaged and shipped securely. Additionally, we offer gift packaging options. If you'd like to add a note to your order or send it directly as a gift, please let us know.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS